Job Description

Great Lakes Energy is seeking a detail-oriented and technically skilled GIS Mapping Technician to help maintain and improve the geographic information systems that support our electric and fiber operations. In this role, you'll manage and update critical mapping data, process construction and as-built information, support GIS users across the organization, and help ensure the accuracy of system records used for planning, operations, and member service. You'll work closely with engineering, operations, and field personnel to maintain reliable mapping information, perform quality control reviews, and identify opportunities to improve data management processes. Your work will play an important role in supporting the safe, efficient, and reliable delivery of electric and communications services to the communities we serve. This position is based in our Boyne City office and follows a standard weekday schedule.

Who We Are

For over 85 years, Great Lakes Energy has powered rural communities across 26 counties in western and northern Michigan. As the third-largest Michigan-based electric utility and the state's largest member-owned power company, we serve over 128,000 meters with pride. Beyond delivering reliable electricity, we are leaders in advanced fiber technology through Truestream, our communication solutions subsidiary.

At Great Lakes Energy, we prioritize enriching the lives of our community members and employees. With over 300 team members, we're more than just colleagues, we're a close-knit family, united by a shared vision of growth, innovation, and community service.

A Day in the Life of a GIS Mapping Technician

As a GIS Mapping Technician, your day may begin by reviewing electric and fiber construction work orders and processing as-built information into the Geographic Information System (GIS). You'll verify data accuracy, maintain mapping records, and ensure GIS databases remain aligned with company standards and operational requirements.

Throughout the day, you'll interpret construction and engineering documents, update GIS and Customer Information System (CIS) records, and collaborate with engineers, field personnel, and other departments to maintain accurate mapping information. You'll assist users with GIS applications, troubleshoot mapping issues, and help identify opportunities to improve data collection and automation processes.

When questions arise regarding electric distribution or fiber facilities, you'll provide technical support and information to both technical and non-technical users. You may also conduct field verification activities to confirm facility locations and ensure mapping accuracy.

Before the day ends, you may complete quality control reviews, develop GIS datasets, coordinate database updates, respond to user requests, and research new GIS technologies and best practices.

Who You Are

You're a detail-oriented and analytical professional who enjoys working with data, technology, and systems that support critical utility operations. You take pride in maintaining accurate records and delivering high-quality work that others can rely on.

You thrive in an environment that requires organization, problem-solving, and collaboration. You enjoy learning new technologies and finding ways to improve processes. Whether you're supporting GIS users, updating mapping records, performing quality control reviews, or working with field personnel, you're committed to providing excellent service and maintaining accurate information that supports the cooperative's mission

What You Bring

Education and Experience

• High school diploma or equivalent required.
• Competency in GIS software and database design principles and techniques, typically attained through a Bachelor's degree in Geographic Information Systems or a related field and one or more years of experience.
• Equivalent combinations of education and experience may be considered.

GIS and Technical Knowledge

• Knowledge of GIS applications, database management, and mapping principles.
• Ability to interpret electric and fiber construction work orders and update GIS records accordingly.
• Understanding of data quality standards and quality control processes.
• Experience with utility mapping and electric distribution system GIS preferred.

Technical Skills

• Proficiency with GIS software, database applications, and Microsoft Office (Excel, Word, and Outlook).
• Ability to develop, edit, and maintain GIS datasets and mapping records.
• Experience identifying opportunities to automate data collection, integration, and updates.
• Ability to adapt to evolving technology and software applications.

Communication and Collaboration

• Strong verbal and written communication skills.
• Ability to support technical and non-technical users with GIS-related questions and applications.
• Effective collaboration with engineering staff, field personnel, vendors, and internal stakeholders.
• Ability to train and assist GIS users as needed.

Problem Solving and Quality Focus

• Strong analytical, troubleshooting, and critical thinking skills.
• Ability to maintain accurate records and perform quality control reviews.
• Strong organizational and time management skills.
• Commitment to accuracy, continuous improvement, and customer service.

What's in It for You?

You are valuable to us, and our benefits are here to show it. That's why we put employees first, your health, your family, and your development. We have a number of benefits, both traditional and progressive, to support you and your family through life's various stages. Here's just a taste of what we have to offer:

• The Essentials - We cover the cost of comprehensive health insurance. You'll be hard-pressed to find better for you and your family...seriously!
• Time to Spend - Generous paid time off (PTO) puts you in the driver's seat, letting you decide how to make the most of your time away from work.
• Better Health Through Better Living - Healthy employees are happy employees. Our diverse wellness program supports your physical, financial, and mental well-being.
• When Life Hands You Lemons - We know life doesn't always go as planned. That's why we offer life insurance, as well as short- and long-term disability insurance, fully paid by GLE to provide peace of mind when the unexpected happens.
• More Time with Your Baby - New parents get time off to bond with their new bundle of joy. Parental leave benefits provide two weeks of family-friendly paid leave for moms and dads to bond and care for their growing families. Growing your family through adoption? You're awesome! We may be able to help you with related expenses up to $2,000.
• Never Stop Learning - We hire talented people for a reason, and we want you to stick around. That's why we invest in your training and development. Whether it's advancing your education, learning new skills, or job shadowing another role, we're here to support your career growth.
• Riding Off Into the Sunset - Your future is important to us, and we've got the numbers to back it up. We offer two retirement savings plans for eligible employees, a traditional pension and a 401(k) option. Our participation rates are through the roof!

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