Job Description

Job Description

Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort Worth International Airport, TX (DFW).

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Minimum 18 months Airline Experience Preferred
Strong leadership abilities
Excellent focus on Customer and Client satisfaction
Must be able to work morning, afternoon and/or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours

Required Skills

Basic Requirements

At least 18yrs old, with a High School Diploma or G.E.D.
English proficient
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures

Job Tags

Day shift, Afternoon shift

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Airline Customer Service Supervisor in DFW Airport Job at Hallmark Aviation Services, Dallas, TX