Customer Service / Operations Assistant Job at Select Staffing, American Canyon, CA

  • Select Staffing
  • American Canyon, CA

Job Description

Description

Customer Service / Operations Assistant

Schedule: Monday – Friday 8am-4:30pm 

Location: American Canyon

Seeking a reliable, organized, and customer-focused Customer Service / Operations Assistant to support our team with daily customer service and warehouse-related administrative tasks. This position will help answer incoming calls, assist customers with shipment inquiries, coordinate FedEx in-transit requests, and provide general administrative support to the operations team.

Key Responsibilities

  • Answer and direct incoming phone calls in a professional and friendly manner.
  • Respond to basic customer inquiries regarding orders, shipments, tracking, and delivery status.
  • Assist with FedEx in-transit shipment requests, including address corrections, delivery changes, holds, and other customer requests.
  • Communicate with FedEx and other carriers as needed to help resolve shipment issues.
  • Monitor and follow up on shipment exceptions and customer requests.
  • Assist with order paperwork, filing, stapling, organizing, scanning, and other administrative tasks.

Qualifications

  • Strong customer service and communication skills.
  • Professional and friendly phone manner.
  • Organized, dependable, and detail-oriented.
  • Comfortable working in a fast-paced environment.
  • Basic computer skills and ability to learn new software systems.
  • Ability to prioritize multiple tasks and follow through.
  • Previous customer service, office administration, shipping, or logistics experience is a plus.

#nowhiring

 

Customer Service / Operations Assistant

Job Tags

Work at office, Monday to Friday

Similar Jobs

PSX

Service Dispatch Coordinator Job at PSX

 ...is seeking a highly organized, polished, and customer-focused Service Coordinator to support our Service Department in scheduling, communication...  ...This position will work closely with national accounts such as FedEx and CEVA , including updating and managing service activity... 

Hy-Vee

Pharmacy Delivery Driver Job at Hy-Vee

 ...Pharmacy Delivery DriverAt Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from...  ...telephoneSpecial Requirements:Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older... 

FedEx Office and Print Services

Retail Customer Service Associate Job at FedEx Office and Print Services

 ...needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Stores...  ...pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate... 

Express Courier

Courier Delivery Driver Job at Express Courier

 ..., and prescriptions serving a wide range of pharmacies and healthcare providers across California.Core ResponsibilitiesDelivery and Handling: Drive vehicles on assigned routes...  ...multiple routes to provide backup for other drivers.Documentation: Accurately maintain records... 

FedEx

Retail Customer Service Associate Job at FedEx

 ...spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing,...